Marilyn Smith

Best kept secret in Lake County

I live and work in the Prairie Pointe subdivision of Round Lake. We are actually part of the Valley Lakes area and this is by far the best kept secret in Lake County. Whe I tell people about the quality of live here they look at me and think...Round Lake. YES, this is the new Round Lake and our schools are in the Big Hollow district which is truly loved by the community. And we are done with building and funding the new schools. No new referendums needed. In the last 6 years I have helped 30 families with their real estate needs.

A little about me and the team

I have been working with clients for over 30 years. Her strong commitment and dedication to client satisfaction along with her problem solving abilities, organizational and strong negotiating skills strengthen the process. As an experienced Real Estate Consultant with an extensive knowledge of the Northern Illinois housing market, I pride myself on my ability to listen to the client's needs and her ability to make her clients feel like they are her only client receiving the utmost of service and expertise. My goal is to provide a smooth and positive experience.

All of us on the Sharron Kelley Team work together like the spokes of a wheel to provide you with the necessary tools to navigate the maze from the initial thought of buying or selling a home to moving day and beyond. More than 50% of our business comes from satisfied clients that are repeat buyers or from referrals they send us. You are IMPORTANT to us and we will do everything possible to guarantee that feeling!

Our skills and representations include being strong negotiators, experts in the Northern Illinois market and an ethical approach to your needs. We trust that you will become a satisfied client and we look forward to working with You!

I have the best clients!

February 25,2010

Sharron Kelley

The Sharron Kelley Team

350 W. Half Day Road

Buffalo Grove, IL 60089

Dear Sharron: '

Terry and I want to belatedly thank you and your team for your great service in helping

us sell our home and buy a new one.

Given the particular difficulties of achieving a normal sale in our old subdivision, your

selling challenge was immense. You knew that the odds of making a commissioned sale

for us were almost nil, yet you persevered and provided us with the full range of your

team's services, plus any personal consultation that we needed. We deeply appreciate

that.

On the sales side, we want to applaud you and your staff for the quality of salespresentation

tools you provided. The good news is that the materials you prepared made

us see the old home we loved in an even better light. The bad news is that those materials

made us regret even more that we were leaving it.

On the buying side, Terry and I want to salute Marilyn Smith. As you know, her patience,

intelligence, and directness made her a perfect fit for us and for our circumstances.

Marilyn fully understood that our reasons for selling our home were unique and that

finding the right home to replace it could be a long, tortured process. And that is exactly

what it turned out to be. Yet Marilyn was always willing to show us more and more

homes. Although it made her job harder, Marilyn also consistently turned us away from

homes that she recognized as bad fits for us. We should add that sharing so much time

with Marilyn was a joy. She has a grace and charm that made it easy for us to spend those

many hours with her.

We'd also like to thank Alicia and the other home-office people on your team. Their

professionalism and follow-through consistently helped ease the often-traumatic process

of selling and buying.

You've put together a great team, Sharron. We know that your future clients will benefit

from your efforts just as we have.

~~7 Dennis Fertig