Today we had our community Parking Lot Sale and it went great. we open this morning at 7am and had people looking at the items with flashlights. We had a few rushes. they came in spurts but did well. Once we were done at 1pm we boxed everything up and had it shipped to the soup kitchen where it will be put to use for someone that needs it.
Good customer service is the lifeblood of any business. Good customer service is all about bringing customers back. And about sending them away happy - happy enough to pass positive feedback about your business along to others, who may then try the product or service you offer for themselves and in their turn become repeat customers/clients.
1) Answer your phone.
2) Don't make promises unless you WILL keep them.
3) Listen to your customers/clients.
4) Deal with complaints.
5) Be helpful - even if there's no immediate profit in it.
6) Train yourself to be ALWAYS helpful, courteous, and knowledgeable.
7) Take the extra step.
8) Throw in something extra.
If you apply these eight simple rules consistently, your business will become known for its good customer service. And the best part? The irony of good customer service is that over time it will bring in more new customers/clients.
Our community parking lot sale is on the way, We have items to put out and sale. It's all for a great cause. The weather will be cool but we will be warm knowing that our hearts are warmed by doing the right thing. I've always believed that if you do good things then good things comes back to you. We will be in the parking lot at 6am until at least 1pm, enjoying the company with KW family and friends.
Saturday October 4th
7:00 am - Until
Keller Williams Office Park
245 E. Blackstock Rd. Spartanburg, SC
When you have a successful listing, everything else seems to fall into place. If you focus on marketing your seller listing then the buyers will come.
Cooler weather is finally here, Everyone will get ready to have yard sales, Garage sales, Go to football games. This time of the year is my favorite. You have the changing of colors in the leaves, changing in weather from scorching hot to mild cool. It's time to close that pool and break out the fire pits and still relax with family and friends. I remember having a fire pit and how relaxing it was to set around the fire talking to friends and drinking either hot tea or hot cocoa. I'm looking forward to the cooler weather, how about everyone else.
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