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Suzanne Roy

What I love about being in the business I am!

03-02-09
Suzanne Roy
When people ask me what I love most about being a Real Estate Virtual Assistant, it doesn't take me but a mere second to blurt out my answer:
"EVERYTHING!"
I truly just felt so blessed today, that I wanted to share it with you - and I put together this little slideshow of a few of my online places of work and say "Thank You" to all my long term clients that have made my job SO EASY! You all are awesome to work with! I feel honored to be a part of your team(s) and those that are not on this slideshow, I love you all too! I also want to say a big "Whoop Whoop!" to ActiveRain for giving me the ability to become a Featured Member last week and giving me the spotlight position on your Home Page! I almost fell off my chair when I saw that! Hey, if I can do it, so can you!!!


A Day in the Life of a Real Estate Virtual Assistant

02-12-09
Suzanne Roy

You know, I have been doing a whole bunch of blogs on here over the past week or so - much more than my normal dabbling... I have Cheryl Waller (National Marketing Manager of Real Tour Vision) to thank for my sudden increase of exposure to many sites social sites, such as AR, Twitter, Digg, Facebook and more... heck, even my own social network site at Ning (boy, you can really get connected to me know!).

I thought that showing everyone (meaning those miniscule few that just so happen to come across my new posts!) a little snippet of what this particular real estate virtual assistant does on an averagae day (while utilizing my ever increasing knowledge and skill of backlinking and tagging) may be enlightening, intriguing, informative, or maybe, just plain boring! But I took the chance and and am finding that the response I am getting from my recent slue of posts has been very positive! In any event, here's a lowdown of my day today - giving you a great example of what I did and what I do!

6:45 a.m. - Wake up - make coffee and get children ready for school (while reviewing the 47 emails delivered
while I slept)

7:30 a.m. - Drop children off at school/preschool accordingly and drive by my usual stop, "Grande,
Peppermint White Chocolate Mocha Upside Down with a dab of whipped cream, please!"

8:00 a.m. - Return to my home office where I read the daily paper, eat my granola, drink my coffee, and
read some scripture to get my mind in position for the day...

8:15 a.m. - Plop myself down in front of my ever welcoming HP computer and begin the review my list of
items needing my immediate attention. Send confirmation email to Virtual Tour provider that
she will be taking the shots of the two homes I have scheduled to be advertised in the Palm
Beach Post next Sunday

8:22 a.m. - Online marketing of my Boca Eaton Real Estate Agent's new listings throughout the internet,
including a professional embedded blog on AR, plus another one on her own Boca Raton
website, updating and beutifying virtual tour, complete MLS information, so on and so forth...

10:11 a.m. - Reviewing of Picture Plus advertisements in this weekend's local paper for my Stuart, FL Real
Estate
Agent (6 total)

10:27 a.m. - Lead management for my Huntsville, AL Real Estate Agent - responding to inquiries received
via email from website leads - setting up customized searches in the NALMLS as needed...

11:29 a.m. - Verifying links are properly configured on my Murphy, NC Real Estate Agent's blog site

11:42 a.m. - Login to my TP assistant account and send "Worldwide Online Marketing" email to new seller
with links to each website their Boca Raton property has been posted to, plus links to their
completed MLS listings (one for sale, one for rental/lease) for their review. Check emails.

12:04 p.m. - Lead management for my Huntsville, AL Real Estate Agent - email to long-term website lead
updating their search criteria in the NALMLS and sending them new listings via email

12:13 p.m. - Lead management for my Tulsa, OK Real Estate Agent - inputting new leads into his database
and creating new search for them on the MLS - grab some lunch...

12:24 p.m. - Phone call with my Stuart, FL Real Estate Agent regarding my confirmation of getting his PEI
cottage
rental booking for July, discussion about Open House and property under contract...

12:39 p.m. - Creation of 1/2 page color ad in the Palm Beach Post newspaper for my Stuart, FL Real Estate
Agent's Medalist properties. Email to owners for additional information required and confirmation
of Photographer/Virtual Tour appointment for tomorrow morning. Check emails.

1:32 p.m. - Creation of full page color ad in the Palm Beach Post newspaper for my Stuart, FL Real Estate
Agent - 11 properties prepared to be included in ad. Open House ad creation for Riverbend @ IRP
condo
for 02/22. Update to TP with appointment for Agent's reminder. Online mass advertising of
reduced prices of Medalist properties...

3:01 p.m. - Initial review of market statistics for my Tulsa, OK Real Estate Agent for the month of December -
crazy that they are soooooooo far behind in their updating of the MLS info... Create list of things
needing to be completed tomorrow.

End of this real estate virtual assistant's work day!

Oh and in case you were curious, the times are to the minute, cause I use a "Clock In/Clock Out program on my computer, so I keep detailed logs of my work completed for each of my clients...

It's now 10:40 p.m. and I'm calling it a night! See you tomorrow?!

Suzanne

A Little Fun on the Side?!

01-22-09
Suzanne Roy

What do you do with the extra time on your hands? Are you madly attempting to stir up new business, learning new ways to market yourself, learning more about the real estate industry in this ever-challenging market, or are you doing something completely different to get your mind out of the daily grind? My little fun on the side, as it were, is creating marketing pieces. In my virtual assistant job it is more common for me to do less creative things, like lead management, website maintenance, monthly market statistics or monthly marketing reports. But when I get into other aspects of my work, I like to delve into my creative side and get some graphic juice flowing!

Here's a few examples of what I have done - no they aren't masterpieces, and yes, they have all had their particular place and time to be used! Some more obscure than others! Enjoy! (Hover over each picture to learn more about each one.)

It's Time To Move!

Employee of the Month!

Created to send to my new clients

Horse Riding School

Keller Williams

Boca Raton, FL

Boca Raton, FL Real Estate

Completely off topic!

I hope you like! I have enjoyed creating these and MANY more! I love my "fun on the side"! :) Share your's with us too!

Deciphering Good From GREAT!

10-02-08
Suzanne Roy

How would you decipher good from great in your job? Here's how I would compare the two within my real estate virtual assistant workplace:

  1. A Good Virtual Assistant will do the task as expected. A Great Virtual Assistant will go the Extra Mile
  2. A Good Virtual Assistant will finish their projects by the time they promise. A Great Virtual Assistant will finish by the time they promised and check their work!
  3. A Good Virtual Assistant will use the tools given to complete their project. A Great Virtual Assistant will have other tool options ready to use that will save the client time/money.
  4. A Good Virtual Assistant will do what they are told. A Great Virtual Assistant will suggest alternative methods that can save the client time/money.
  5. A Good Virtual Assistant will round up their hours of pay to every 15-30 minutes. A Great Virtual Assistant will not round up at all!
  6. A Good Virtual Assistant will work for you as expected. A Great Virtual Assistant will work for you as if your business is their own.
  7. A Good Virtual Assistant will use the same tools used for years. A Great Virtual Assistant will constantly be looking out for new tools for their clients to use that will save them time/money.
  8. A Good Virtual Assistant will agree with the choices you have made in what business tools you have in place. A Great Virtual Assistant will tell you the truth.
  9. A Good Virtual Assistant will be consistent in their work. A Great Virtual Assistant will excel in all that they do.
  10. A Good Virtual Assistant works hard to achieve a great business for herself. A Great Virtual Assistant works hard on all her aspects of life, which includes her business and yours too.

I strive to be a Great V.A.! I am proud of who I am and what I do. I'm thrilled to have the clients I have and the work that they provide me with. I am also honored to be a part of their business and making a difference in their success!

Make it a GREAT day!

Matthew 5:38-42