Manhattan Beach: Tale of a Sale.. Appraisals..it's not always about price

A lot of buyers are looking for "fixer uppers" in the Beach Cities. Many buyers believe they can purchase these homes at a low price, put a little money and work into them and wind up with a great deal. Sometimes it works out better then expected. However as with all aspects of the real estate market the more you think you know the more you really need to know.
Last year I closed escrow on a home in East Manhattan Beach that was marketed and sold for land value. The house was small and had a lot of deferred maintenance. The lot was huge, 14,000 square feet, and sat at the crest of a hill.
The home sold within 2 days of being on the MLS. The price accepted by the sellers was close to the list price and the buyers were exceptionally well qualified. The home was sold as is which was acceptable to the buyer as they are going to build their dream home.
All was going well until the appraisal. The appraiser knew that the home was being sold for land value and even noted this on her report. She also noted that the buyers planned to build a new home. She indicated that the value of the property was at the agreed price.
Unfortunately she didn't stop there....she noted something else... the home was not in great condition. She went on about what a great neighborhood it was and how lovely all the homes were and how expensive the property was in the area. Finally she made a list of all the things that needed to be done to the property to bring it to "average" condition and put a price tag on the list of $140,000.
Bells went off, whistles blew, lights blinked while buzzers buzzed..... and the lender who a few days before was ready to fund immediately said no. So what changed this deal... 4 words.. not in average condition. Now remember everyone knew this was a land deal... the house had no value and the appraiser said it was worth what the buyer had agreed to pay but because the appraiser said it needed lots of work to be average the deal was off.
In today's market, lenders don't want to loan on property that is not in average condition. There are a few who will make a loan on these properties but they are so overwhelmed with applications it takes forever to get an approval.
The problem comes down to what it average. The appraiser thought the house needed at least $140,000 to make it average which was silly. The house was solid and really only needed paint, new carpet, minor repairs and a good cleaning for the appraiser to decide it was now average. What was so senseless was that the seller had to spend money to fix up a house that was going to be torn down immediately.
Most of the time appraisers are at or very near the value that buyers and sellers agree on as fair market . It's not always about price... sometimes, even though the appraisal comes in at market value, it is not enough to make the lender agree to make the loan.
Manhattan Beach: Point of sale retrofits are on the way!


A few weeks ago I ordered some patio furniture from Costco. The order form said it could take 4-6 weeks to arrive which meant that I probably wouldn't get the patio furniture until mid to late August. Two weeks ago I received a note from Costco telling me my order had arrived and would be delivered within a few days. I was excited that I would get the furniture in time for summer!
Unfortunately the carrier who was going to deliver the furniture had a few issues and a lot of reasons why they were unable to deliver the furniture. After 12 days of excuses and no furniture I called Costco. The furniture was delivered the next day!
I asked the delivery folks if they had heard from Costco and they told me they had received a not so subtle call that the furniture was to be delivered now or else they would be jeopardizing their relationship with the company.
You may wonder what this has to do with real estate and the answer is simple... customer service... or in the case of the delivery company no customer service. I was Costco's customer and they made sure I received the service they promised.
Too often agents promise service but don't follow through on that promise. They are very cavalier with their clients and their fellow agents. Too often they make excuses instead of delivering results.
That's why I want to be like Costco. I want my clients to know that I will always be their advocate. if something isn't right I will do my best to make it right. I will be sure they receive the best possible customer service. I will answer my phone. If you have to leave a message I will get back to you as quickly as possible...whether you are a client, another agent or someone looking for information. I will check my email on a continuing basis all day. I will respond to your requests for information with a quick note immediately and more detailed information later.
Too often we forget that good service usually doesn't take a lot of time. Good service is being aware of your client's needs and doing your best to make sure they get what they need when they need it. Providing good customer service is one of the best ways to insure you will always have clients!
The Top 12 Women Real Estate Bloggers of 2009

In 2006 Joe Ferrara and Rudy Bachraty , when blogging was just beginning, decided to name the Top 10 Women Real Estate Bloggers for 2006. In 2007 and 2008 the list grew to 12 Women. These women are chosen from all over the United States. It is an amazing honor to be part of this special group of women.
This year I am so excited to be among the 12 Top Women Real Estate Bloggers in the United States. Truthfully, I am still stunned and thrilled to be chosen along with these 11 amazing Women Real Estate Bloggers:
Colleen Kulikowski Buffalo New York
Mary Pope-Handy in the Silicon Valley
Dru Bloomfield from Scottsdale AZ
Diane Guercio founder of The TwitterQueens,
Amy Chorew truly a Tech Queen
Jessica Riffle Edwards from Wilmington North Carolina
Susie Blackmon another North Carolina blogger with some great insights
Elaine Reese from Central Ohio has lots of sweet information
Gena Riede The Sacramento Real Estate Voice of experience,
Kim Wood from Philadelphia loves photography,
Monika McGillicuddy from New Hampshire has amazing photos.
Kaye Thomas Manhattan Beach CA
My first blog post on AR was in the fall of 2006. I had no idea what I was doing but I loved the concept of blogging... being able to share information with people looking for real estate in the Beach Cities made lots of sense. Over the next year I read as many blogs as I could and learned a lot efrom all the fabulous folks at Active Rain.
I am fortunate to be friends with many of these women and know others by their wonderful blogs. All of us are actively working in some part of the real estate market. Most of us are actively engaged in sales while others are finding ways to make real estate more user friendly for both consumers and agents. Blogging has allowed us to be more interactive within our communities and offer consumers a more intimate view of our local real estate markets.
ActiveRain Corp. is not responsible for the accuracy of the site's content (which is written by members of the ActiveRain Real Estate Network) and does not endorse the views of the real estate agents, mortgage brokers, and others listed here.
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